Frequently Asked Questions (FAQs)
Welcome to the Witness Classic FAQs page. Here, we answer the most common questions about our products, orders, shipping, and policies. If you can’t find the answer you’re looking for, feel free to contact us.
1. How can I place an order?
To place an order, simply browse our products, add them to your cart, and proceed to checkout. Make sure all your details are accurate before confirming the order.
2. What payment methods do you accept?
We accept a variety of payment methods including credit/debit cards, mobile banking (bKash, Nagad, Rocket), and bank transfers. For more details, visit our [Payment Policy].
3. How long does delivery take?
Delivery times vary depending on your location:
- Inside Dhaka: 1–3 business days
- Outside Dhaka: 3–5 business days
- International: 7–14 business days
4. Do you offer returns or exchanges?
Yes, we accept returns and exchanges under certain conditions. Items must be unused, in their original packaging, and returned within the allowed time frame. Please refer to our [Return & Refund Policy] for full details.
5. Can I cancel my order after placing it?
Orders can only be canceled before they are shipped. Once shipped, cancellation will not be possible. Contact our support team immediately if you need to cancel.
6. Do you ship internationally?
Yes, we ship worldwide. Shipping fees and delivery times vary based on the destination. Please review our [Shipping Policy] for complete information.
7. How do I track my order?
Once your order has been shipped, we will send you a tracking link via email or SMS so you can monitor your delivery status.
