Shipping Policy

Thank you for shopping with Witness Classic. This Shipping Policy outlines how we process, ship, and deliver your orders within Bangladesh and internationally.

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1. Order Processing

• Processing Time: 1–3 business days after payment confirmation.

• Orders placed on weekends or holidays will be processed on the next working day.

• Once processed, you will receive a confirmation email with tracking details.

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2. Shipping Options & Rates

We ship both domestically within Bangladesh and internationally.

Domestic Shipping (Bangladesh)

Free shipping on orders over ৳3,000 (Bangladesh only)

We use trusted local couriers like Pathao, RedX, Sundarban Courier, and others depending on your location.

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International Shipping

All international shipping charges are calculated at checkout in USD.

We partner with international carriers like DHL, FedEx, Aramex, and EMS for reliable delivery.

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3. Customs, Duties & Taxes

• Domestic Orders: No additional duties apply within Bangladesh.

• International Orders: Customs duties, VAT, or import taxes may apply depending on your country’s regulations.

• These fees are not included in our prices and are the buyer’s responsibility.

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4. Order Tracking

Once your order ships, we’ll send you a tracking number via email.
Track your order via the link provided, or contact us if you need assistance.

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5. Delivery Issues

Please ensure your shipping address is accurate.
We are not responsible for delays or losses caused by:

• Incorrect or incomplete address

• Customs clearance delays

• Carrier issues once the package leaves our facility

If your package is marked “delivered” but you haven’t received it, contact your local courier first, then email us if the issue isn’t resolved.

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6. Contact Us

For any shipping questions or concerns, please reach out:

Email: ceo@witnessclassic.com
Location: Dhaka, Bangladesh